Hotel Management

We offer consultancy services that manage and grow hotel online sales, reputation, and guest experience management activities with a focus on growth, demonstrating performance with data.

What is Hotel Management?

Hotel management is a discipline that covers the effective execution of operational, financial and customer relations processes of accommodation facilities. This area aims to increase the hotel’s profitability while maximizing guest satisfaction. Hotel management requires coordination of various departments such as reservations, front desk, food and beverage services, cleaning, maintenance and marketing.

In addition to being responsible for the customer experience, professional hotel management includes critical tasks such as ensuring staff work efficiently, controlling costs and optimizing revenue management. Revenue management includes elements such as pricing rooms accurately and strategically planning promotions. Additionally, online reputation management is an important part of modern hotel management; It enables the hotel to receive positive comments on digital platforms and respond quickly to customer feedback.

Hotel management also aims to create a unique and unforgettable accommodation experience by providing personalized services according to the needs of the guests. To ensure guest satisfaction, all operations of the hotel must work in harmony and be constantly improved. Therefore, successful hotel management ensures sustainable growth in terms of both guest satisfaction and financial performance.

Our Services

Hotel management is a discipline that covers the effective execution of operational, financial and customer relations processes of accommodation facilities.

Customized Hotel Check-Up

Every facility is unique. We prepare a business plan tailored to your facility by capturing the big picture on topics such as market, demand, guest segmentation, and competitor hotel analysis.

Online Reputation Management

To fully reflect the potential of your facility into sales, we take charge of your reputation management on channels like Google, Tripadvisor,,, and To make good sales, we first organize your storefront.

Revenue Management

At Home In Montenegro, our goal is not just to sell your rooms. We believe that selling the right room to the right person at the right time and at the right price is more profitable. We base our price management and promotions on this strategy.

Guest Experience Management

Every guest is special. Whether it’s ensuring that a room for an asthma patient has no sprayed scents, having baby formula ready at check-in for families with children, or preparing a gluten-free breakfast plate for a guest with dietary restrictions, we aim to exceed expectations by providing personalized services and a unique accommodation experience.

Digital Marketing

We know everything about one thing and one thing about everything. We produce professional solutions tailored to your facility’s needs with our expert partners.

- Photography & Video Shooting
- Website
- Digital Marketing
- Social Media Management

Our Experience

To date, we have provided solutions for a variety of facilities, from chain hotels to boutique hotels in Montenegro, Turkey, Cyprus, and Kuwait, and have earned international awards. With the management of 48 facilities and a capacity of 10,000 beds, we are familiar with the issues you might face and those you are currently dealing with. Focus on your guests while we focus on your sales! Let’s increase your profitability together.

Casa Montenegro Collection

Casa Collection Hotel

Your home away from home in the heart of Montenegro. There are 50 spacious and modern apartments in our hotel, each designed with your comfort and convenience in mind.

Casa Manor

Casa Manor Boutique Hotel

Contemporary boho design intertwined with sustainable touches and earthy tones, Casa Manor offers comfortable and spacious rooms with stunning sea and mountain views. Rating
Based on 707 Reviews
18 June 2024

A beautiful place

Very clean, brand new, amazing views, and an extremely helpful team!
15 June 2024

The apartment is clean and conducive, its moneys worth and the staffs are spectacular

It was clean and fresh
12 June 2024


Great view, Demir was very helpful and friendly !
9 June 2024


Завтрак топ. Сервис топ. Очень приятные комнаты с продуманными мелочами. Обычно я критикую, но не в этот раз)
8 June 2024

Amazing view

8 June 2024

Konakladığımız süre boyunca hizmet ve ilgiden oldukça memnun kaldık

Tesisin imkanlarını beğendik temizliğini beğendik
5 June 2024

Over all it was great! The staff are the winning point they are very efficient and helpful

2 June 2024


Прекрасный отель! Идеальная чистота в номерах, возможность позавтракать в замечательном заведении в фойе идёт в копилку плюсов. Есть парковка для гостей, куда можно припарковать автомобиль. Локация тоже хороша, недалеко находится Порто Монтенегро, куда можно сходить пообедать/поужинать. Большое спасибо!
1 June 2024


Рядом с морем . Сильно отличается от соседний строений . Все внутри устроено и продумано . Стильно ! Чисто . Вкусно на завтраке !!! Полезно .
5 May 2024


Невероятный вид из окна, в номере чисто, красиво, все новое, в целом номер довольно просторный, кровать мягчайшая, чудесный балкон с удобными креслами
4 May 2024


the view is amazing! and the stuff is very nice and warm-hearted! thank u very much
3 May 2024

Very good

Очень уютный, милый отель с хорошим расположением. Чистые номера. Персонал вежливый. Завтрак в отеле очень хороший.

Why is Online Reputation Management Important for Hotels?

  • Travelers spend an average of over 20 weeks researching before making a reservation, during which they visit 34 different travel sites, view 182 pages of content, and make 40 searches online. During this time, they exhibit various behaviors from reviewing hotel information to reading online reviews and examining photos and videos.

  • Approximately 80% of people first look online when they need information, and more than 50% use search engines for research.

  • A TrustYou study with Accor Hotels shows that travelers are 3.9 times more likely to choose a business with higher review scores when prices are equal.

  • The same TrustYou study found that 76% of travelers are willing to spend more on a business with higher review scores.

In light of these findings, we take charge of your reputation management on channels like Google, Tripadvisor,,, and to fully reflect your facility’s potential into sales.

  • Source: Worldwide Reservation Experience 2017, comScore Media Metrix for TripAdvisor Sites, September 2017

  • Source: The Connected Consumer Survey 2014 / 2015, “How knowledgeable are people about digital capabilities?”

  • Source: TrustYou, “How to present review content for more conversions?” – September 2015

Get a Free Quote

You can contact us using the form below for your hotel management request. Our experienced teams will contact you as soon as possible.

Hotel Management - EN

Compare Listings